Refund policy
Last Updated: June 01, 2OO26
Dspsam offers a 30-day return policy. You may request a return within 30 days of receiving your order.
1. Refund for Manufacturer Defects or Shipping Damage
If your order arrives with any manufacturer defect or shipping damage, please contact us within 48 hours with photo and video evidence for verification. Once confirmed, we will process a full refund or a free replacement for you. Please keep all original packaging for inspection purposes.
If your order arrives with any manufacturer defect or shipping damage, please contact us within 48 hours with photo and video evidence for verification. Once confirmed, we will process a full refund or a free replacement for you. Please keep all original packaging for inspection purposes.
2. Return Conditions for Non-Quality Related Issues
If you wish to return an item due to a change of mind or any other reason not related to product quality, you may do so within 30 days of receiving the goods.
If you wish to return an item due to a change of mind or any other reason not related to product quality, you may do so within 30 days of receiving the goods.
- Condition: The item must be unused, in its original packaging, and in a resalable condition, with all tags and accessories intact.
- Proof of Purchase: A receipt or proof of purchase is required for every return.
- Important Notice: Once an item has been used, washed, or modified, it cannot be returned unless defective. Final sale or clearance items are non-returnable.
3. Return Process
To initiate a return, please contact us at: Email:support@dspsam.store. We will provide you with the return address and detailed instructions. A return submitted without prior approval will not be accepted.
To initiate a return, please contact us at: Email:support@dspsam.store. We will provide you with the return address and detailed instructions. A return submitted without prior approval will not be accepted.
4. Packaging and Documentation
- Original Packaging Photo: Before you pack your return item, please take at least one photo of the item inside its original packaging.
- Outer Packaging Photo: Please take at least one photo of the outer packaging of the item, ensuring every side is clearly visible.
5. Refund Processing
Dspsam will process your refund within 5 business days of receiving and inspecting the returned item. The refund will be credited back to your original payment method. Please allow additional time for your bank to process and post the credit to your account.
Dspsam will process your refund within 5 business days of receiving and inspecting the returned item. The refund will be credited back to your original payment method. Please allow additional time for your bank to process and post the credit to your account.
6. Order Cancellation
An order canceled within 48 hours of placement is eligible for a full refund. An order cannot be canceled after 48 hours or once the order has been shipped. Please note, a cancellation requested after 48 hours is subject to a 25% handling fee.
An order canceled within 48 hours of placement is eligible for a full refund. An order cannot be canceled after 48 hours or once the order has been shipped. Please note, a cancellation requested after 48 hours is subject to a 25% handling fee.
Contact Us
For any inquiries regarding returns, please email us at: Email:support@dspsam.store
For any inquiries regarding returns, please email us at: Email:support@dspsam.store